Counseling and treating bad breath patients: a step-by-step approach.

Bad breath (oral malodor, halitosis) can be detrimental to one's self-image and confidence causing social, emotional, and psychological anxiety. With the majority of breath problems having an oral origin, the dental office is the most logical place for patients to seek treatment. When patients look to dental professionals for expert advice, it is critical they have the knowledge base and communication techniques to provide quality clinical assessment and implement effective intervention programs. Moreover, dental professionals should feel comfortable proactively counseling patients about oral malodor without fear of offending the patient. Numerous continuing education programs and journal articles related to the diagnosis and treatment of oral malodor are available. In addition, electronic sources are accessible for dental professionals to expand their knowledge base regarding oral malodor information. Fewer resources are available, however, regarding techniques to facilitate an effective dialogue with patients on this sensitive issue. This article seeks to provide such information and to help professionals tailor the target communication message to meet the specific needs of individual patients.